Use cases
Session replay for stores, marketers, developers and designers.
Whoever has to make the website work asks the same question: what happened on the page? Here is what each team does with the answer.
Store owners
Find out why carts get abandoned.
Watch the shoppers who reached checkout and left. A confusing form, a surprise shipping fee, a button that does nothing on a phone: you will see which one it was.
- Replay every abandoned checkout
- Spot layout bugs that only happen on mobile
- Win back sales without spending more on ads
Example data
Marketers
Make the ad click count.
You pay for every click from Meta and Google. See what those visitors do on your landing page: how far they scroll, what they ignore and where they leave.
- Ad Replay groups every visit by campaign and ad
- Bounce, scroll depth and exit page for each ad
- Watch the visitors who left, then fix the leak
| Campaign / ad | Bounce | Recordings |
|---|---|---|
| spring_salemeta video_ad_1 | 14% | Watch → |
| new_collectionmeta carousel_2 | 64% | Watch → |
| brand_searchgoogle | 9% | Watch → |
| retargeting_octmeta static_3 | 38% | Watch → |
Example data
Developers
Reproduce the bug from the recording.
No more “it doesn't work” emails with nothing to go on. See the clicks, the console error and the failed request that led to the bug.
- Console and network beside the replay
- Browser, device and screen size on every session
- Copy a bug report, or share a link to the recording
Example data
Designers
Design with evidence.
Watch real people use what you designed. See where they hesitate, what they mistake for a button and which parts nobody reaches.
- Heatmaps show exactly where people click
- Compare desktop and mobile behaviour
- Check a redesign against real visits
Example data
Agencies
Looking after several client sites?
One account covers a number of websites, and teammates sign in with their own email. Tell us how many sites you manage and we will suggest a setup.
Watch your first visitor today.
Free for 1,000 replays a month. No card needed. Setup takes about a minute.
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